iCloud Resources

If you can’t find the answer to your question by browsing or searching iCloud Help, you can visit the iCloud Support website. The iCloud Support website includes additional troubleshooting help and answers to the most frequently asked questions.

You can also check the resources listed below.

iCloud system requirements

See the Apple Support article iCloud: System Requirements.

 

iTunes in the Cloud, Apps, and Books

• On an iOS device, see the user guide for your device in Safari bookmarks or on the Support website.
• On a Mac or Windows computer, open iTunes and choose iTunes Help.

 

Photo Stream

• On an iOS device, see the user guide for your device in Safari bookmarks or on the Support website.
• On a Mac, open iPhoto or Aperture and use the Help menu.
• On a Windows computer, see the Apple Support article iCloud: Photo Stream, Windows Vista, and iCloud Control Panel for Windows.
• On an iOS device, a Mac, or a Windows computer, see the Apple Support articles iCloud: Photo Stream FAQand iCloud: Using and troubleshooting Shared Photo Streams.

 

Documents in the Cloud

• If you have Keynote, Pages, or Numbers for iOS, open a Keynote, Pages, or Numbers document on your iOS device, tap the Tools button, then tap Help.
• If you’re using a Mac application that works with Documents in the Cloud, open the application and use the Help menu.
• See the Apple Support articles iCloud: About using iWork for iOS and iCloud, iCloud: Troubleshooting Documents in the Cloud, and iCloud: Using and troubleshooting iCloud Tabs.

 

Backup

On your iOS device, see the user guide for your device in Safari bookmarks or on the Support website.

 

Mail, Contacts, Calendar, and Reminders

On your iOS device, see the user guide for your device in Safari bookmarks or on the Support website.

On your Mac with OS X v10.8 or later, do any of the following:

• In the Finder choose Help > Help Center.
• Open Mail, Contacts, Calendar, or Reminders, then choose a help item from the Help menu.

On your Mac with OS X v10.7.5, do any of the following:

• In the Finder choose Help > Help Center.
• Open Address Book (for information about Contacts) or iCal (for information about Calendar or Reminders), then choose a help item from the Help menu.

On a Windows computer, do any of the following:

• Explore the Microsoft Outlook support website.
• See the Microsoft support articles about enabling and disabling add-ins, Office 2010 Click-to-Run compatibility with add-ins, and switching from Click-to-Run to MSI-based Office edtion.

 

Notes

On your Mac with OS X v10.8 or later, open Notes and choose Help > Notes Help.

On your Mac with OS X v10.7.5, open Mail and choose Help > Mail Help.

 

Bookmarks, Reading List, and iCloud Tabs

On your Mac with OS X v10.7.5 or later and Safari 6, do either of the following:

• Open Safari and use the Help menu to look for topics about bookmarks, Reading List, and iCloud Tabs.

On your Windows computer, go to the Support website and search for iCloud Bookmarks.

 

Find My iPhone

On your iOS device, download the Find My iPhone app from the App Store. Then open Find My iPhone, sign in, and tap Help at the top of the Devices list.

You can also download the app from the iTunes Store on your computer.

 

Back to My Mac

For information about using Back to My Mac, in the Finder on your Mac, choose Help > Help Center.